Refund policy

Return Policy

No Returns/Refunds:
All sales are final. We accept returns or exchanges only for product damage in transit or
if the incorrect item is shipped to you.

Eligibility:

To be eligible for an exchange, you must first email within 30 days of the
order date. Upon receipt of your email, we will respond promptly and accordingly and
make sure your replacement is sent out.

Exchanges

Any return shipments for exchange will be provided a return to address. At the point of
contact, both parties will coordinate who is responsible for the return label/shipping
fees.

Contact Information:

Email: sales@kingkoneusa.com
Phone: 951-245-6999
Your satisfaction is our number one priority. Please let us know how we are doing and
how we can improve.